Extending our expertise to every corner of our municipality.
Our Solution Specialists are the force behind telephony solutions, ensuring seamless communication; we tackle computer repair challenges swiftly, keeping employees productive. We serve all aspects of software and hardware to all departments including:
Media & Digital Engagement Team
Content Creation
The media department is responsible for creating a wide range of content tailored to the city’s social media platforms. This content may include announcements, news updates, event promotions, informative articles, videos, graphics, and more. The content is designed to keep residents informed about city-related matters and engage them in meaningful ways.
Social Media Channels
The department manages various social media platforms, such as Facebook, Twitter, Instagram, and potentially others, depending on where the city’s residents are most active. Each platform may have its own content strategy and posting schedule to ensure a consistent online presence.
Community Engagement
The department manages various social media platforms, such as Facebook, Twitter, Instagram, and potentially others, depending on where the city’s residents are most active. Each platform may have its own content strategy and posting schedule to ensure a consistent online presence.
Event Promotion
Social media is used to promote city events, meetings, workshops, and activities. The media department creates event pages, shares event details, and encourages residents to participate. Live streaming and posting event highlights are common practices to make events accessible to a broader audience.
Emergency Alerts
During emergencies or critical situations, social media is a crucial tool for disseminating information quickly. The media department uses social media to provide emergency alerts, safety instructions, and real-time updates to keep residents safe and informed.
Analytics & Feedback
The media department tracks the performance of social media posts through analytics tools. They assess which content resonates most with residents and use this data to refine their content strategy. Resident feedback is also valuable for continuous improvement.The media department tracks the performance of social media posts through analytics tools. They assess which content resonates most with residents and use this data to refine their content strategy. Resident feedback is also valuable for continuous improvement.
Community Partnerships
The media department may collaborate with local organizations, influencers, or community groups to expand their reach and engage with a broader audience. These partnerships can help promote city initiatives and events effectively.
Compliance & Guidelines
Overall, the media department’s management of social media for the city of San Juan aims to foster a strong sense of community, keep residents informed, and facilitate open and transparent communication between the city government and its residents. Social media serves as a powerful tool for civic engagement and public outreach in the digital age.
Pat Karr
Chief Technology Officer
As a cohesive team in the Technology Department, we act as the city’s digital backbone. Our role involves maintaining cutting-edge computer systems and mobile phones to enhance efficiency. We also manage websites and social media channels, crafting online experiences that promote effortless interaction. Furthermore, we stand ready to provide dedicated tech support, orchestrating hardware and software excellence to empower every employee to thrive.
Meet Our Media Team
From creating stunning promotional videos and capturing aerial footage to managing websites, designing flyers, editing commission meetings, and delivering the latest news on social media, this team does it all! Together, they bring the stories of San Juan to life, making our city vibrant, informed, and an exciting place to live. Whether behind the camera, on the mic, or at the keyboard, they ensure San Juan shines bright for residents and beyond.
Technology Support Team
Behind every smooth operation in the City of San Juan is a team of dedicated tech experts. From managing network systems, servers, and security cameras to troubleshooting hardware, setting up software, maintaining phone lines, and supporting mobile devices, tech specialists keep the city running seamlessly. Whether assisting first responders, city hall staff, or library services, they ensure minimal downtime and maximum efficiency, making San Juan a hub of reliable innovation and connectivity.
