Utility Billing
The utility billing department for the city is responsible for accurately calculating and invoicing residents and businesses for essential services like water, electricity, and sewage, ensuring the timely collection of payments. Additionally, the department addresses customer inquiries, manages billing records, and plays a vital role in maintaining the city’s financial stability by overseeing revenue generation from utility services.
How to read your meter
*Compare the reading on you water bill to the actual water meter outside by opening the flip-top lid and reading the first 4 digits.
Water and Sewer Rates
| Water and Sewer Rates | |
|---|---|
| Water Base Rate | $12.05 |
| 0-10,999 | $1.65 |
| 11,000-15,999 | $12.05 |
| 16,000- 25,999 | $2.35 |
| 26,000 or Higher | $3.00 |
| Sewer Base Rate | $11.00 |
| 0-10,999 | $1.52 |
| 11,000-15,999 | $1.52 |
| 16,000- 25,999 | $1.88 |
| 26,000 or Higher | $2.48 |
Standard meter and tap fees:
Water and Sewer Service, Part III Water Rates and Charges
The water tap fee is in addition to the $100.00 deposit and $35.00 connection fee.
Pay In-Person
You can make a payment, view your account information, and view your payment history. We strive continuously to improve the level of service to our customers through accurate billing, increased technological enhancements, and a greater emphasis on customer solutions while planning for the future needs of a growing and diverse community.
Location: City Hall Office 512S Nebraska Ave. San Juan, Texas 78589
Office hours: Mon-Fri 8:00am – 5:00pm Drive thru hours: Mon-Fri 8:30am – 4:30pm
